Why is it important to make sure the people buying your product are happy?

QUESTION

Why is it important to make sure the people buying your product are happy?

Happy customers generate more customers through word-of-mouth recommendations.

Word-of-mouth from unhappy customers can prevent potential customers from buying.

Happy customers are more likely to become repeat customers.

All of the above

The correct answer is:

Why is it important to make sure the people buying your product are happy?
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